Política de reembolso

REFUND AND RETURN POLICY

Right of Withdrawal
If you are a consumer in Spain, you may withdraw from your purchase within 14 calendar days after you, or a person you nominate, receives the goods. You do not need to provide a reason.

To exercise your right of withdrawal, email maurariva@gmail.com with:
- your full name;
- your order number;
- the product(s) concerned; and
- a clear statement that you wish to withdraw from the purchase.

Returns
After receiving your request, we will provide return instructions. Do not send a return until you have received these instructions.

Approved Return Address
REPAIR-ONLY SERVICES LLC
393 Round Tower Dr E
Cottleville, MO 63304
United States

[IMPORTANT: Replace the address above before publishing if it is not your operational return address.]

Return Costs
The customer is responsible for the direct cost of returning an item following a standard withdrawal, unless the item is faulty, damaged, incorrect, or not as described.

Condition of Returned Items
You may inspect and handle an item as you would in a physical shop. You may be responsible for any reduction in value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the item.

Refunds
For valid withdrawals, we will refund the product price and the cost of standard delivery, where applicable. We may withhold the refund until we receive the returned goods or evidence that they have been sent back, whichever happens first.

Refunds will be processed within 14 days after we receive your withdrawal notice, subject to the conditions above. For COD orders, we will contact you to arrange an appropriate refund method.

Faulty or Incorrect Items
If an item is faulty, damaged, incorrect or not as described, contact us promptly at maurariva@gmail.com with your order number and clear photos where available. This policy does not affect your statutory consumer rights.